Privacy Policy

Your privacy is important to us. It is Terminal eSIM’s policy to respect your privacy regarding any information we may collect from you across our website, https://terminalesim.com/, and other sites we own and operate.

Effective Date: [01/07/2025]

Terminal eSIM (“we”, “us”, “our”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share your information through our website and mobile application, in compliance with applicable privacy laws and platform requirements (Google Play, Apple App Store).

1. Information We Collect

a. Personal Information:
We may collect personal information you provide voluntarily, such as:
– Name
– Email address
– Phone number
– Payment information (processed securely via third-party providers)

b. Usage and Technical Data:
We automatically collect data when you use our services, including:
– Device information (model, OS version)
– IP address
– Log data (time stamps, pages visited)
– App usage data (features used, session duration)
– Crash reports and diagnostics

c. Location Data:
If you grant permission, we may collect approximate or precise location data to provide location-based services. This is optional and controlled by you.

d. Cookies and Tracking Technologies:
Our website and app use cookies and similar technologies to enhance user experience, analyze traffic, and provide personalized content.

2. How We Use Your Information

– To provide and maintain our services
– To process transactions and payments securely
– To improve and personalize your experience
– To communicate updates, support, and marketing (only if consented)
– To comply with legal obligations and prevent fraud

3. Data Sharing and Disclosure

We do not sell your personal data. We may share data with:
– Service providers (e.g., payment processors, analytics platforms like Firebase)
– Legal authorities if required by law
– Partners under strict confidentiality agreements

4. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, or destruction.

5. Data Retention

We retain your personal data only as long as necessary for the purposes outlined and to comply with legal requirements.

6. Your Rights

You may:
– Access and correct your data
– Request deletion of your personal data
– Withdraw consent to marketing communications
– Manage permissions for location and notifications
– Contact us regarding any privacy concerns

7. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect data from minors.

8. International Transfers

Your data may be processed or stored in countries outside your own. We ensure adequate safeguards for such transfers.

9. Changes to This Policy

We may update this Privacy Policy occasionally. The latest version will always be available on our website.

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